It is the policy of the City of Lubbock to provide a demand response transportation service to eligible passengers (based upon criteria established by the Americans with Disabilities Act) who are unable to utilize the regular Citibus fixed route service. CitiAccess runs from 6:00 a.m. to 6:45 p.m. For more information call 712-2000,ext. 2 (voice), or 767-2388 (TDD).

To schedule a trip or find out more information about riding this service, please call 712-2000 and press 2, or see the links below:

• CitiAccess Application (PDF)
• CitiAccess Handbook (PDF)
• Service Area Map
   

NiteRide is a curb-to-curb evening service provided by Citibus to facilitate the needs of passengers who require service within the Lubbock city limits at the conclusion of the day’s fixed route and paratransit services. NiteRide is a shared-ride public transportation service, which runs from 6:45 p.m. to 10:30 p.m. Citibus requires individuals who wish to use the NiteRide service to register for the service prior to scheduling trips. Registration can be completed in person at the Citibus offices located at 801 Texas Avenue.

THERE ARE NO ELIGIBILITY REQUIREMENTS FOR THE SERVICE.

Fares for NiteRide are $4.00* per trip inside the city limits and $12.00* per trip to Reese Center & Turf Therapy. For more information call (806) 712-2000 ext. 236.
A 25 ride NiteRide pass can be purchased for $75.
To schedule a ride 24 hours in advance, call 712-2000 and choose option 2.
*All fares and passes subject to change at the discretion of the Lubbock Public Transit Advisory Board.

IF CALLING AFTER HOURS DIAL EXTENSION 235.

• NiteRide Handbook (PDF).
• NiteRide Registration Form (PDF).
   

Does your student need a way to get to work, school or summer activities? This program offers Lubbock youths ages 6 to 18 the opportunity to ride the Citibus Fixed Route system for only $45.00 per semester and throughout the summer.

Passes are available at the main office at 801 Texas Ave. or the Downtown Transfer Plaza at 801 Broadway. For more information call 806-712-2000

Passes are Available:
• Aug - Dec (Fall)
• Jan - May (Spring)
• June - Aug (Summer)

Registration for the program is required, at which time a picture I.D. will be provided by Citibus. Picture I.D. must be carried with CitiKids and CitiSummer Passes. Proof of age required.
 

These passes permit students unlimited rides on the fixed routes who are currently enrolled at Wayland Baptist University, Lubbock Christian University or South Plains College. Passes may be purchased at the main office at 801 Texas Ave. or the Downtown Transfer Plaza at 801 Broadway. Passes are $45.00 per semester; proof of enrollment may be required.
 

The Federal Transit Administration has issued new charter regulations that will drastically change the way public transportation providers, such as Citibus, can provide charter service. The rules are set up to protect private charter companies from unfair competition from public transportation systems that receive Federal funds. To put it in very simple terms, private charter companies have first shot on all charter requests.

The Federal Transit Administration has created a website (www.fta.dot.gov/charterregistration ) where private charter operators can register for all geographic regions in which they are interested in providing service.

Due to the new regulations, when Citibus receives a request for a charter we cannot simply agree to provide the service. Citibus will get the details of the service that is being requested and will e-mail the information to all private charter companies listed in our geographic area. If any of the private charter companies indicate to us that they are interested in providing the service Citibus will not be able to provide the service for any reason. The private charter companies that have expressed interest in the service will contact you to work out the details of your service. In order for this process to take place Citibus must have at least 4 days notice on charter requests. In the past Citibus has been able to provide charter service with 24 hours notice, but unfortunately that will no longer be possible.

To make a Charter Service Request or for more information reguarding charter services, please call 806-712-2000