: Services

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Fixed Route Service 

Fixed Route service is provided to the public by a set of fixed routes circulating throughout the city on a set schedule. Buses are fully accessible to persons with disabilities.

Service begins at 5:25 AM and ends at 7:45 PM, Monday - Friday.
Saturday service begins at 6:45 AM and ends at 7:55 PM.
Citibus provides no fixed route service on Sunday.
Citibus does not provide service on Sunday or the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Fares are:

Each time you board a bus, you will pay the regular fare unless you are using a daily, weekly, or monthly pass. Citibus also provides the following passes to meet the needs of our passengers:

 

For route information call 806-712-2000 and press Ext. 321 , or click here for the routes map.

CitiAccess

It is the policy of the City of Lubbock to provide a demand response transportation service to eligible passengers (based upon criteria established by the Americans with Disabilities Act) who are unable to utilize the regular Citibus fixed route service. CitiAccess runs from 5:25 a.m. to 7:45 p.m., Monday - Friday, and from 6:45 a.m. -  8:00 p.m. on Saturday.  For more information call 806-712-2000, Select 1 for English OR 2 for Spanish  then ext. 2 (voice), or 806-767-2388 (TDD).

To schedule a trip or find out more information about riding this service, please call 806-712-2000, Select 1 for English OR 2 for Spanish  then and press 2, or see the links below:

NiteRide

NiteRide is a curb-to-curb evening service provided by Citibus to facilitate the needs of passengers who require service within the Lubbock city limits at the conclusion of the day’s fixed route and paratransit services. NiteRide is a shared-ride public transportation service, which runs from 6:45 p.m. to 10:30 p.m. Citibus requires individuals who wish to use the NiteRide service to register for the service prior to scheduling trips. Registration can be completed in person at the Citibus offices located at 801 Texas Avenue.

THERE ARE NO ELIGIBILITY REQUIREMENTS FOR THE SERVICE.

For more information, call 806-712-2000, Select 1 for English OR 2 for Spanish  then enter ext. 236. All fares and passes subject to change at the discretion of the Lubbock Public Transit Advisory Board.

To schedule a ride 24 hours in advance, call 806-712-2000, Select 1 for English OR 2 for Spanish and then choose option 2.

Citikids & Summer  & Citibus U Passes
Does your student need a way to get to work, school or summer activities? This program offers Lubbock youths ages 6 to 18 the opportunity to ride the Citibus Fixed Route system.

Passes are available at the main office at 801 Texas Ave. or the Downtown Transfer Plaza at 801 Broadway. For more information call 806-712-2000. 

Passes are Available:

Registration for the program is required, at which time a picture I.D. will be provided by Citibus. Picture I.D. must be carried with CitiKids and CitiSummer Passes. Proof of age required.

Citibus U Passes

These passes permit students unlimited rides on the fixed routes who are currently enrolled at Wayland Baptist University, Lubbock Christian University, Vista College, or Kaplan College. Passes may be purchased at the main office at 801 Texas Ave. or the Downtown Transfer Plaza at 801 Broadway. Proof of enrollment will be required.                                                           

***Please call SPARTAN Transportation for service to South Plains College 806-894-3800.

CitiWorks and how to get started
  1. Provide Citibus with employee pickup locations, shifts/hours and days of the week each employee works.
  2. Citibus will map out new routes according to the addresses and create either a park and ride or a bus route through neighborhoods to pick up your employees.
  3. Citibus will then present the CitiWorks program to you and your employees, conduct travel training and trip planning.

CitiWorks costs $51.25 per month per individual employee, which is $1.70 per day. Included in this price:

Round trip to and from work, on a route that is specific to your company and hours.

Ride the regular city street routes at no additional cost.

1/2 off the Citibus NiteRide program ($2 curb to cub service). Passengers must call and schedule trip 24 hours in advance. Trips subject to availability. Registration form available at bottom of page.

 

Charters

The Federal Transit Administration has issued new charter regulations that will drastically change the way public transportation providers, such as Citibus, can provide charter service. The rules are set up to protect private charter companies from unfair competition from public transportation systems that receive Federal funds. To put it in very simple terms, private charter companies have first choice on all charter requests.

The Federal Transit Administration has created a website (www.fta.dot.gov/charterregistration ) where private charter operators can register for all geographic regions in which they are interested in providing service.

Due to the new regulations, when Citibus receives a request for a charter we cannot simply agree to provide the service. Citibus will get the details of the service that is being requested and will e-mail the information to all private charter companies listed in our geographic area. If any of the private charter companies indicate to us that they are interested in providing the service Citibus will not be able to provide the service for any reason. The private charter companies that have expressed interest in the service will contact you to work out the details of your service. In order for this process to take place Citibus must have at least 4 days notice on charter requests. In the past Citibus has been able to provide charter service with 24 hours notice, but unfortunately that will no longer be possible.

To make a Charter Service Request or for more information regarding charter services, please call 806-712-2000, Select 1 for English OR 2 for Spanish, then ext. 222